Sutherland Global Services opens new center in Brazil

Sutherland Global Services will open a new facility in Itajai, in the state of Santa Catarina, Brazil, and, with an area over 1.518 square-meter, the new center will initially hire 75 employees; the facility exists with the purpose of strengthening and improving the Sutherland iBPO network capacity, in addition to enabling the company to offer its clients end-to-end BPO services.

“Sutherland’s technology vertical and FAO business have been growing at a fast pace over the past few years and our new team in Brazil will be responsible for helping us continue that growth,” Vice President and Brazil Implementation Leader for Sutherland Global Services Aaron Phillip said. “We are excited to open our newest facility here in Itajai and appreciate the warm welcome from the community.”

The company is a global BPO and technology-enabled services company offering an integrated set of back-office and customer facing front-office services that support the entire customer lifecycle. Sutherland was launched in 1986 and nowadays is present is 19 countries, with 60 global delivery centers and employees more than 36 thousand professionals.